Lufthansa has set up a dedicated phone number designed specifically for First Class passengers designed to help with all facets of First Class travel with Lufthansa. This new number will in ring into a specially trained team who will assist passengers with everything from booking travel to on-the-ground amenities such as questions regarding First Class Lounges, airport information etc.
The phone number is based in Germany. For those dialing within Germany the number is 0800 627 0508. If you are outside of the Germany the phone number is +49 69 86 799 444. From North America, you can reach the First Class Hotline on 1-855-427-4377.
The hotline is available to anyone regardless of Frequent Flyer program status, etc. The only requirement is that your travel involves Lufthansa’s First Class Services.
The hotlines are open 24 hours / 7 days a week.