Last week, the Business Traveller Awards were announced in Germany for a variety of travel related categories. Among them, SWISS, Lufthansa and Austrian took 1st, 2nd & 3rd respectively in the category that awarded best ‘Business Airline for Business Travellers in Germany and Europe’. The win for SWISS was its 2nd consecutive for the category.
SWISS was also recognized by readers for ‘Best Airline For International Business Travellers‘ and was awarded a respectable 3rd place for the category.
Additionally, Lufthansa took home 1st place for “Best Website For Business Travellers“.
The Business Traveller Awards are awarded on an annual basis and are determined by reader balloting.
To be honest I fly a lot and with both LH and Swiss. Swiss is a nicer airline. LH needs to improve it’s business class significantly (still no flat beds in majority of the fleet:(. ) and train all it’s staff like its first class crew in all cabins. Some days they just need to cheer up:)
Nice touch is that the staff call “senators” by name 🙂
Continuous improvement is the name of the game
Yet LH took away the online seat assignment option a few months ago… while you can still do it online with Swiss.
Though Swiss’ website is incredibly buggy as well. There mobile site seems to be pretty good though.