by Lufthansa Flyer | Aug 2, 2015 | Business Class, Featured, Lufthansa, Passenger Experience |
Lufthansa has announced that it will take their ‘Business Class Signature Service’ from pilot program to standard product across most of their long-haul footprint.
For those of you unfamiliar with the concept, passengers who travel in Business Class will now experience a restaurant-like experience and have a dedicated flight attendant that will look after them. A flight attendant will be responsible for a group of 8-12 passengers instead of floating around the entire cabin. Lufthansa hopes that this focus will provide passengers a more personalized experience during their flight.
Most passengers can expect a different experience with ‘Business Class Signature Service’
The new program will roll out in 3 segments.
Beginning on August 1, passengers flying aboard A380 aircraft to New York (JFK), Miami, Houston, Delhi, Johannesburg, Beijing, Seoul, San Francisco, Shanghai and Los Angeles will see the ‘Signature Service’.
On October 1, ‘Signature Service’ will begin on 747-400 and 747-8i aircraft.
On October 25, the A340 fleet will see the new program. It appears that the A330 is not part of the rollout, perhaps due to the fact that it is a smaller aircraft.
Lufthansa has conducted 130 trial flights and has trained over 4,500 flight attendants in advance of this rollout.
by Lufthansa Flyer | Aug 1, 2015 | Brussels, Featured, On Board Experience, Passenger Experience |
To enhance the travel experience for a family traveling together, BRUSSELS has introduced new enhancement to making things easier.
Dubbed B.Family, the program involves airfare discounts for children, increased luggage allowance, and a few other minor perks:
For children under 12 years of age, they receive a 20% discount off of their fare. Children under the age of 2, receive a 90 percent discount.
Parents are allowed one additional carry-on item as well as being able to bring a toy, pillow, etc. aboard for each child.
Families are guaranteed that they will be seated together.
Families will receive parking discounts at Brussels Airport.
The program is available to any family traveling with at least one child 12 years old or younger.
The concept, including fare discounts, is available on any flight in the ‘SN’ network regardless of the fare class that is purchased and comes at no additional cost.
by Lufthansa Flyer | Aug 1, 2015 | Business Class, Featured, Fleet Update, Lufthansa, Passenger Experience |
Each month LUFTHANSA updates the status of their Business Class retrofit progress across the long haul fleet. This month’s update confirms that 100 long-haul aircraft now feature the new Business Class cabin.
Since the July report, this is an increase of 5 additional aircraft now outfitted with the new Business Class cabin. It also means that there are ONLY 7 more left so if things remain on track the retrofit should be completed by September
Here is the breakdown by Aircraft type and then by specific aircraft registration:
The aircraft registration codes that are highlighted in green represent the newly retrofitted aircraft added to the report for this month.
Airbus A330: D-AIKP, D-AIKQ, D-AIKR, D-AIKS (These 4 planes were line-fit meaning that they were delivered by Airbus with the seats installed). D-AIKA, D-AIKB, D-AIKC, D-AIKD, D-AIKE, D-AIKF, D-AIKG, D-AIKH, D-AIKI, D-AIKJ, D-AIKK, D-AIKL, D-AIKM, D-AIKN, D-AIKO have all been retrofit by Lufthansa Technik.
Airbus A340-300: D-AIGM, D-AIGS, D-AIGO, D-AIGV, D-AIGT, D-AIGN, D-AIFE, D-AIGZ, D-AIFC, D-AIGX, D-AIGU, D-AIGL, D-AIFA, D-AIFD, D-AIFF, D-AIGW, D-AIGY (All Retrofit).
Airbus A340-600: D-AIHB, D-AIHC, D-AIHD, D-AIHE, D-AIHF, D-AIHH, D-AIHI, D-AIHK, D-AIHL, D-AIHM, D-AIHN, D-AIHQ, D-AIHR, D-AIHS, D-AIHU, D-AIHV, D-AIHW, D-AIHX, D-AIHY, D-AIHZ (All Retrofit).
Airbus A380: D-AIMB, D-AIMC, D-AIMD, D-AIME, D-AIMF, D-AIMG, D-AIMH, D-AIMI, D-AIMJ, D-AIMK, D-AIML, D-AIMM, D-AIMN. MK, ML, MM, and MN were line fit while all other A380s were retrofitted.
Boeing 747-8i: All have the new Business Class.
Boeing 747-400: D-ABTK, D-ABTL, D-ABVO, D-ABVP, D-ABVR, D-ABVT, D-ABVU, D-ABVW, D-ABVX, D-ABVY, D-ABVZ (Retrofit).
Another way to look at the progress is to see which aircraft still need to be retrofitted. Here is the list as of July 31, 2015:
A340-600: D-AI: HA, HO, HP, HT
A340-300: D-AIGP (Will be flying as a ‘Jump’ Configuration)
747-400: D-AB: VM, VS
If you have upcoming Business Class travel on Lufthansa, you can use this tool to determine if your flight will have an aircraft equipped with the new Business Class.
