Electonic Processing Of United Mileage Plus ‘GPU’s For Lufthansa Travel:  When No News Is BAD News

Electonic Processing Of United Mileage Plus ‘GPU’s For Lufthansa Travel: When No News Is BAD News

Sitting at home on a Saturday afternoon waiting for tonight’s Notre Dame upset of Florida State, I decided to ring United’s 1K Desk to ask why they insisted on making me look bad…….

Back on July 1, I posted the fact that United was finally moving to an electronic method to redeem Global Premier Upgrades for use on Lufthansa operated flights.    That post was prompted by the assurance from 2 United reps, including a supervisor that the electronic process would start on August 1.   Well, that obviously never happened.

So I call back on August 29, asking about the delay and I was assured that it was about to go ‘live’ and that passengers could start to use the new system on September 3, +/- a few days.  So I shouted from the mountain tops that the process was finally here.

Well Labor Day came and went and no sign of the new system, even though every Mileage Plus associate has been trained in the new system and are ready to use it.

So today I call and ask if there are any updates and spoke for a while to a wonderful agent who had a great sense of humor.   After letting her know that my expectations were set for August 3rd and September 3rd, she said suggested that the new date could be  ‘Maybe-never 3rd’.   Though I wasn’t happy about the lack of a start date, I couldn’t help to laugh at her punch-line.

So as it stands, there is NO FIRM DATE for the launch of the electronic process.   The lesson learned here is for me is to NOT shout ‘Electronic GPUs For LH Flights’ in a crowded ‘blogosphere’, especially when basing my announcements on what I perceived to be factual and accurate information from an airline.

The next time I talk about it will be when I can point to screen shots proving that the process is finally in place….

a close-up of a plane

Sneak Peek Inside LUFTHANSA’s NEW Senator & Business Lounge in London Heathrow’s New Queen’s Terminal

Sneak Peek Inside LUFTHANSA’s NEW Senator & Business Lounge in London Heathrow’s New Queen’s Terminal

With the opening of Heathrow’s new Queen’s Terminal in June, Star Alliance members began to transfer their operations to the brand new facility.    As part of the move, Lufthansa has installed a fantastic new SENATOR & BUSINESS Lounge for passengers to enjoy.   Though the new terminal has been open since June, the construction of the Lounges was not completed until recently, just ahead of Lufthansa’s scheduled date to transfer operations to ‘T2’.    A select few had an opportunity to gain a sneak peek of the new Lufthansa Lounges before the flying public could get its hands on it and shared their photos.

A big thanks to Vielfliegertreff’s RCS (akaFlyerTalk’s RCS85551)  and FlyerTalk’s Oliver2002 for providing all of the photos of the new Lounge that you’ll see below.   You’ll notice that the theme of the lounge is consistent with that of the new Lounges that you’ll find in Frankfurt, with new seat designs and separate seating areas based on passenger’s needs.   From first glance, it looks as though Lufthansa will recreate the same Senator & Business Class experience as we are accustomed to in Germany.

To learn more about Terminal 2 and the additional amenities that you’ll find, please visit Heathrow’s official website for T2.

 

 

a sign in a airport

Schedule for *A members move to Terminal 2

 

Entry and Reception:

a close up of a building

a desk with a sign and a plant in front of it

 

 

 

A wide variety of seating options welcomes passengers:

 

a room with chairs and tables

 

a room with chairs and lamps

a room with chairs and tables and a glass display

a room with a long table and chairs

 

a grey electrical outlet with black and white plugs

Attention to details: Multiple power outlets in the ‘Business Center’ of the lounge.

 

As you would expect, the lounge is well appointed with high quality offerings:

a group of bottles of alcohol

 

 

A large self-serve food and beverage area is nearly identical to what you would find in other new Lounges….

a bar with many glasses and bottles

a kitchen with a counter and lights

 

 

 

Lufthansa Flyer Giveaway

Lufthansa Flyer Giveaway

To re-live the moment when Germany emerged as the FIFA World Cup Champion earlier this year, I’m giving away a Lufthansa Business Class Amenity Kit that was specially commissioned by LH for the World Cup.  The kit appeared for only a few weeks during the World Cup so it is a bit on the rare side as far as collectibility goes.

 

a white bag with a picture of a football player on it

Brand New and Sealed!

 

To enter for your chance to win, simply leave a comment to this post and that will count as your entry.  You can get a additional entry by tweeting/sharing this Post and using the hashtag #LHFKit.   You will be limited to one entry via comment and one via twitter.

The contest is open to anyone, anywhere and there are no other hoops to jump through.  Entries will be accepted through Midnight (US Eastern Time) Sunday October 19.

Thanks and good luck!