by Lufthansa Flyer | Apr 17, 2014 | Featured, Industry News, Swiss |
The European Centre For Allergy Research Foundation (ECARF) has certified SWISS as the first airline that meets or exceeds certain standards when it comes to accommodating passengers with substantial allergen issues.
Beginning in May, SWISS will begin to implement a thorough overhaul of their onboard menus, cabins and lounges that will provide options to those suffering from allergies.
As far as onboard dining is concerned, ‘LX’ will begin to offer Gluten Free & Lactose Free foods and beverages as standard options. Additionally, passengers will be able to request special allergy-friendly meals for all SWISS long-haul flights (all classes) and in Business Class for Intra-European routes. This can be done up to 24 hours prior to departure.
As far as cabin amenities are concerned, SWISS will begin to provide the option of synthetic pillows and blankets in First and Business Class on long haul routes. They will also go as far as removing flowers and air fresheners that pose risks to allergy sufferers.
On the ground, SWISS will be providing allergy friendly bread, dairy and beverage options in all of their Lounges in Switzerland.
This is just the first step in a migration by the LH Group when it comes to caring for passengers with allergies. I have been part of meetings and presentations that focus on this topic and this step by LX is the tip of the proverbial iceberg.
In the not-too-distant future, Lufthansa Group passengers will have the ability to review ingredients and nutritional value of their onboard dining options prior to their flights (including special meal choices). Access to this kind of information will obviously allow passengers to make the best decision possible for their dining options and avoid items that would cause allergic reactions as 35,000 feet. An exact timeline for rollout has not been established but it is on the horizon.
by Lufthansa Flyer | Apr 16, 2014 | Austrian, Fare Sale, Featured |
AUSTRIAN will be running a promo this coming weekend with their ‘myHoliday’ group that will discount your companion’s ticket. ‘myHoliday’ focuses on low cost travel to some of Europe’s most exotic destinations including a variety of cities in Greece, Turkey, Southern Italy, Ibiza, Tenerife and Madeira.
For this promotion, if you book your tickets on Easter Sunday or Monday (coming up this weekend), you will be able to buy your companion’s ticket at 50% off. In essence this becomes a “Buy One, Get One at 50% Off” kind of deal.
Fares are available from Innsbruck, Linz, Graz, Vienna, Klagenfurt and Salzburg to approximately 40 destinations within the ‘myHoliday’ program.
Use this link to visit Austrian’s myHoliday website, just keep in mind that you won’t see the fare deals until Sunday and Monday.
by Lufthansa Flyer | Apr 15, 2014 | Economy Class, Featured, Lufthansa |
Lufthansa announced today that it will begin to charge a fee for advanced seat assignments on long haul flights in lower level Economy fate classes. This means passengers that are book long haul flights in K, L, S, T, W economy fare classes now can pay €25 at time of booking (or anytime before the check-window opens) and select a seat. Passengers will be able to select a seat at no charge once inside the 23 hour pre-flight check-in period.
The new program is set to begin on April 28 and will be available through travel agents, online at Lufthansa.com and at Lufthansa kiosks at airports. There is a €25 fee for each seat reserved in advance.
Up until now passengers traveling in economy were able to select their seats at no cost at time of booking. Passengers traveling in full fare Economy, Business and First Class will continue to have fee-free seat selection ability as will HON Circle and Senator members.
Star Alliance Elite (Silver / Gold) level flyers that are not Miles & More elites will be subject to this policy.
Award Seats are not affected by this policy change. Passengers booking award seats are not subject to an advanced seat assignment fee.
