LUFTHANSA Business Class Signature Service To Become Permanent Fixture

LUFTHANSA Business Class Signature Service To Become Permanent Fixture

Lufthansa has announced that beginning with the Summer 2015 timetable, all long-haul flights operated by LH will feature their new concept in Business Class hospitality referred to as Business Class Signature Service.

Up until recently, this concept was in pilot phase and was tested on random long haul flights for several months.   After feedback from crew and passengers, LH has decided to make it permanent and use it to build upon their quest to become a 5 Star airline.

The concept is designed to allow flight attendants to focus on a limited amount of passengers during a flight in the hopes of personalizing the experience for the passenger.   As part of the program’s design, flight attendants will have the responsibility for only a group of 8-12 passengers.

With Business Class Signature, the number of flight attendants on a give long-haul flight may be adjusted to account for large load factors.  For example, with full Business Class loads on the 747-8i or A380, it would result in additional flight attendants being assigned in order to keep the ratio of passengers to flight attends at no more than 12:1.  In a long haul aircraft, this typically results in a flight attendant working an area of only 2-3 rows, giving him or her more opportunities to interact with their passengers.

I’ve yet to experience this product since the tests were only done on a handful of flights, however I have had several readers comment to me on how much better and different this new experience has been.

There are additional test flights scheduled in November and December for this new program.   Passengers flying between Frankfurt and Shanghai may find this service in November, while Munich – Haneda passengers may experience Business Class Signature Service in December.
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LUFTHANSA Long Haul Changes Part IV:   A330 / A340 Updates

LUFTHANSA Long Haul Changes Part IV: A330 / A340 Updates

In this final installment that covers Lufthansa’s recent announcement concerning the Long Haul Fleet for 2015, I look at changes taking place to the A330/A340 fleet.   If you missed my previous posts concerning these updates here are the links:  PART I (747-400) , PART II (A380) , PART III (747-8i).  For the new seating charts reflecting Premium Economy across the fleet, please visit this post containing all the maps.

 

 A340-300:

 

Starting with the A340-300, beginning on April 27, cabin configuration will change from 42 Business / 225 Economy to 30 Business / 249 Economy seats on the following routes:

Frankfurt – Atlanta

Frankfurt – Bangkok (On June 3 will change to 30 Business / 28 Premium Economy / 221 Economy)

Frankfurt – Chennai

Frankfurt – Dallas

Frankfurt – Dubai

Frankfurt – Kuala Lumpur (On June 3 will change to 30 Business / 28 Premium Economy / 221 Economy)

Frankfurt – Montreal (Beginning on July 3)

Frankfurt – Nagoya (On June 3 will change to 30 Business / 28 Premium Economy / 221 Economy)

Frankfurt – Nanjing

Frankfurt – Philadelphia (Beginning on April 29)

Frankfurt – Shenyang

 

For A340-300s that are based in Dusseldorf, they will switch on May 4 from 42 Business / 225 Economy to 42 Business / 28 Premium Economy / 181 Economy seats on the following routes:

Dusseldorf – Chicago

Dusseldorf – Newark

 

A340-600:

 

Turning to the A340-600s in the fleet, several changes are in store for the routes they fly:

 

Beginning on May 14, A340-600 flying on the following routes will change from 8 First Class / 56 Business Class / 217 Economy to 8 First Class / 44 Business Class / 245 Economy Class seats.  Then on June 15 the cabin configuration will change to 8 First / 44 Business / 32 Premium Economy / 213 Economy seats:

Munich – Boston 

Munich – Chicago

 

The A340-600 will debut a 4 class cabin (8 First / 44 Business / 32 Premium Economy / 213 Economy seats) on May 12 for the following routes:

Munich – Beijing

Munich – Los Angeles

Munich – Mexico City

Munich – Newark

Munich – San Francisco

Munich – Sao Paulo

 

Beginning on July 27  the same cabin configuration will debut on:

        Munich – New York (JFK)
Beginning on August 20 the same cabin configuration will debut on:

Frankfurt – Bogota

Frankfurt – Detroit

Frankfurt – Tehran

 

For certain Premium Economy Routes that are scheduled to start in January from Munich, there will be a minor cabin layout adjustment.   Initially these A340-600s will be configured with 8 First / 56 Business / 28 Premium Economy / 189 Economy seats.   The cabin layout on the following routes will change to 8 First / 44 Business / 32 Premium Economy / 213 Economy seats:

Munich – Tokyo (HND) beginning on March 29

Munich – Hong Kong beginning on May 14

Munich – Seoul(ICN) beginning on May 14

Munich – Shanghai beginning on May 14

 

A330-300:

 

The A330 – 300 seating chart will change on May 1 from 8 First / 48 Business 161 Economy seats to 8 First / 36 Business / 193 Economy seats for the following routes.

Munich – Boston (Until May 15 when a 3 class A340-600 take over, followed by a 4 class A340 on June 15)

Munich – Charlotte

Munich – Dubai

Munich – Mumbai

Munich – New York JFK

Munich – Riyadh

Munich – Toronto

Munich – Vancouver (beginning May 14)

Munich – Washington Dulles

I know that this is a lot of information to digest, so in the event that you need more details or a deeper explanation of the changes and how they may impact your travels, please leave a comment or contact me directly.

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LUFTHANSA Long Haul Changes Part III:  747-8i Introduced On New Routes

LUFTHANSA Long Haul Changes Part III: 747-8i Introduced On New Routes

 

 

In part 3 of Lufthansa’s extensive update for their Long Haul fleet for 2015, I look at the 747-8i and the new destinations it will see beginning in late March.   The changes aren’t widespread, but if you live in, or travel to these LH destinations you are in for a treat with the 747-8i.

 

Beginning on March 29, 2015 the 747-8i will replace the 747-400 on the following routes.

Frankfurt – Buenos Aires

Frankfurt – Newark

Frankfurt – New York JFK (LH404 & LH 405)   — As a side note, LH had indicated as recently as this past summer that FRA-JFK would be dropped from the timetable.   It looks as though they changed their mind and will keep JFK as a gateway.  

 

Beginning on April 27, 2015:

                  Frankfurt – Boston (LH422 & LH 423)

 

All 747-8i will operate as 4-class aircraft with 8 First Class, 80 Business Class, 32 Premium Economy and 244 Economy seats:

 

a plane with seats and seats in the front

 

PART I:   Click here to see the changes coming to the A380 route map as well as the A380’s Premium Economy rollout calendar.

PART II:  Click here to see the changes involving the 747-400, including the removal of First Class cabins and Premium Economy rollout calendar.

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