Lufthansa’s Miles & More Website Is Down For 7 Days Effective February 11-18

As was communicated by Lufthansa for several weeks, their Miles & More website will be off-line while it is migrated to a new platform and retooled. Here is an excerpt directly from the Miles & More Website:

Moving into the Future

From 11 to 18 February 2012 the Miles & More system will be moved to a new, improved online platform.

The following services will not be available during the short move:

– Booking flight awards on all airlines
– Mileage upgrades
– Hotel and rental car awards
– Awards for non-travel-related partners such as buch.de
– Address changes
– Permission changes
– PIN changes

However, WorldShop and SWISS Shop awards can still be redeemed.

It is not possible to credit miles during this time. However, the miles you earn will not be lost, they will be credited to your account automatically after the system upgrade is completed.

Please note that all services which require a login will be unavailable from 7 am (CET) on 15 February until 7 am (CET) on 17 February.

Your Miles & More Team thanks you for your understanding and looks forward to providing you with an even better service in future.

‘Lufthansa Private Jet’ Service Comes To North America

In a press release today Lufthansa announced that it will expand it’s Private Jet service to North America. This product already exists in Europe in partnership with NetJets Europe. NetJets US(A Berkshire Hathaway Company) will be Lufthansa’s North American partner in providing this new expansion of Lufthansa’s flight service. This service will be fully integrated with Lufthansa’s reservation systems and can be used in conjunction with booking normally scheduled Lufthansa and Swiss commericial flights.

Here is the Press Release with additional details:

East Meadow, NY, January 23, 2012 – Announced today, Lufthansa will introduce its premium Lufthansa Private Jet service to the North American market on February 1, 2012. Made possible by an expanded relationship with NetJets® Inc., the worldwide leader in private aviation, the new service builds upon the popular Lufthansa Private Jet product that is already operated in Europe in conjunction with NetJets Europe.* Lufthansa Private Jet will provide flights tailored to the customer’s itinerary throughout North America on a world-class fleet of aircraft managed and operated by NetJets.** Lufthansa Private Jet service in North America is available through an interchange program with NetJets Europe. Travel can be booked through Lufthansa and in seamless combination with transatlantic flights arriving or departing from the 21 North America destinations serviced by Lufthansa and SWISS or for direct point-to-point travel within the North America coverage area, which includes over 3,000 airports.***

“Lufthansa Private Jet has been hugely successful in Europe, enhancing the region’s luxury travel options with service to more than 1,000 destinations in Europe and the Russian Federation,” said Jürgen Siebenrock, Vice President The Americas. “Lufthansa and NetJets complement each other’s product offerings and, with this partnership expansion, premium passengers in North America can also access the same flexible, convenient and tailored Lufthansa Private Jet experience.”

With Lufthansa Private Jet, a dedicated customer care service team provides a unique single point of contact to fully address all passenger needs, from flight arrangements to ground transportation and special requests. Moreover, the price structure is based on the aircraft and estimated flight time, and imposes no additional charges per traveler or as the result of delays or other unforeseen circumstances.

Passengers also enjoy many ground services that are exclusive to Lufthansa Private Jet, including a personal escort and VIP transfer service between the long-haul Lufthansa and Private Jet flights, as well as access to Lufthansa’s award-winning premium lounges and partner lounges when traveling via one of Lufthansa’s 21 North American gateways. For an additional charge, limousine service from the airport to the traveler’s final destination is also available.

Through the relationship with NetJets, Lufthansa Private Jet provides access to the world’s largest and most diverse private jet fleet. The aircraft in the NetJets fleet vary in size and range to suit individual requirements, including the light cabin Hawker 400XP, midsize cabin Cessna Citation X, and large cabin Gulfstream G450/G400/GIV-SP as well as the Gulfstream G550/GV which accommodates up to 14 passengers.

Lufthansa Private Jet maintains the distinguished touches premium passengers have come to expect from the airline, including Lufthansa’s trademark First Class rose that greets each guest. A dedicated flight attendant is available on all large cabin aircraft.

Lufthansa Private Jet passengers accrue 10,000 Miles & More status and HON miles per flight leg. Special offers commemorating the introduction and further details are available at www.lufthansa.com/private-jet.

For additional advice, trip inquiries and bookings, a professional from the Lufthansa Private Jet service team is available 24/7, and can be reached at 1-888-261-0814 (hearing and speech impaired customers can use the Text Telephone number (TTY) 1-866-846-4283) or via email at serviceteam-us@lufthansa-private-jet.com. Bookings will be accepted in as few as twelve hours prior to flight departure.

* All flights in Europe are operated, maintained, and crewed by NetJets Transportes Aéreos, SA, a Portuguese/EU air carrier.

** Flights will be operated by NetJets Aviation, Inc., a wholly-owned subsidiary of NetJets Inc. NetJets Aviation holds authority from the U.S. Department of Transportation and Federal Aviation Administration to operate flights under 14 CFR Parts 135 and 298. All flights will be subject to NetJets Aviation’s conditions of carriage.

*** Product coverage area: United States (excluding Hawaii), Canada (except within Canada), Mexico, Bermuda, Anguilla, Antigua, Aruba, Bahamian Islands, San Salvador, British Virgin Islands, Barbados, Cayman Islands, Dominica, Dominican Republic, Grenada, Guadeloupe, Jamaica, Martinique, Caribbean, Netherlands Antilles (Bonaire, Curacao, St. Eustatius, St. Martin/St. Maarten), Puerto Rico, St. Kitts, St. Lucia, St. Vincent & The Grenadines, Trinidad & Tobago, Turks & Caicos, U.S Virgin Islands.

About Lufthansa
One of the world’s largest and most prestigious airlines, Lufthansa currently flies to 211 destinations in 84 countries, with hubs in Frankfurt, Munich, and with its recent acquisition of Austrian Airlines and SWISS – Vienna and Zurich. From its 21 North American gateways, Lufthansa- recently voted by Fortune as one of the five most admired airlines in the world- and its partners serve over 450 destinations in more than 120 countries. An industry innovator, Lufthansa has long been committed to environmental care and sustainability, operating the most technically-advanced and fuel-efficient fleet in the world. Its long-haul fleet to and from North America includes the Boeing 747-400, as well as the Airbus A340 sub fleet. Currently, Lufthansa has over 150 new aircraft worth about $18 billion on order. It will be the largest European operator of the A380 and is also the launch customer for the new Boeing 747-8, the industries’ two most fuel-efficient passenger aircraft. Known for its premium services, Lufthansa continues its $150 million program earmarked for building new or upgrading existing lounge facilities across its worldwide network and will spend more than $1.4 billion in new onboard products and services by 2015. In 2010, Lufthansa re-launched its broadband wireless Internet service onboard, FlyNet. For more information or reservations, visit www.lufthansa.com.

About NetJets® Inc.
NetJets® Inc., a Berkshire Hathaway company, is the worldwide leader in private aviation with the largest and most diverse private jet fleet in the world. NetJets began in 1964 as the first aircraft charter and management company in the world. In 1986, NetJets pioneered the concept of fractional aircraft ownership — offering individuals and businesses all of the benefits of whole aircraft ownership and more, at a fraction of the cost. Today, NetJets offers a full range of private aviation solutions, including the NetJets ShareTM, the NetJets LeaseTM and the Marquis Jet Card®, which provides access to NetJets through 25 hours at a time; as well as aircraft management and on-demand charter services through its subsidiary, Executive Jet® Management. NetJets has programs in North America and Europe as well as worldwide flight operations. More information on NetJets, NetJets Europe, the Marquis Jet Card and Executive Jet Management is available at www.netjets.com .

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Deutsche Lufthansa AG
Corporate Communications
Christina Semmel
Tel: +1 516-296-9671
americaspr@dlh.de

Turkish Airlines To Enter Talks To Acquire LOT Polish Airlines

In breaking Star Alliance news, it is being reported that Turkish Airlines is to begin negotiations to acquire Poland’s national carrier LOT. I’ll have more as this develops, especially after the European markets begin their day in a few hours. The statement was made by Turkish Airlines’ Chairman Hamdi Topcu. Turkish newspaper Hurriyet carried the article quoting the Chairman.

If such a deal should occur, it will be interesting to see the what happens with LOT’s frequent flyer program. Currently they are part of Lufthansa’s Miles & More. I suspect the program would be merged to Turkish’s Miles & Smiles and that should be a fairly clean combination since both are Star Alliance members. Let the speculation begin…..