Lufthansa Group has announced a waiver of fees and penalties associated with changing travel plans that include Brussels Airport. Due to the events of the last 24 hours, passengers who were scheduled to travel to or from Brussels on a Lufthansa, SWISS, Austrian, Brussels, or Germanwings flight have the ability to request a full cancellation of their ticket or change the travel dates without incurring any fees.
This fee waiver applies to travel that was scheduled to take place between March 22 and March 28. One change or cancellation is allowed per booking. In order to process the change, simply look up your itinerary on the website of the airline you are flying and you will be given the option to make changes or cancel your booking. Otherwise, please contact your travel agent who issued your ticket.