Lufthansa Group has announced that it expects to cancel flights to areas that are under threat of Hurricane Irma. The announcement was made yesterday and covers SWISS / Lufthansa / Austrian / Eurowings / Edelweiss / Brussels flights to Puerto Plata, Punta Cana, Orlando, Varadero, Havana, Miami, Tampa Bay, and Orlando.
To that end, LH has announced that passengers impacted by the hurricane and have travel dates between September 6 and September 11, 2017 can rebook their tickets free of charge, but certain conditions apply.
To qualify for fee-free rebooking you:
Have a ticket that was issued prior to September 6, 2017
Have a new date of travel that is on or before October 12, 2017
Cannot change your origin or destination, or class of travel. The only except to this is that you can change your departure airport from the USA.
If you are affected by these service announcements, you can rebook your ticket yourself under your reservation on Lufthansa.com (or the website of you LH group carrier), or call your travel agent.
For the latest info, please visit Lufthansa’s ‘Current Travel Info’ webpage.