by Lufthansa Flyer | Jan 15, 2015 | Business Class, Featured, Lufthansa, On Board Experience, Signature Service |
In October, I wrote about Lufthansa’s Business Class Signature Service and the testing the new concept was undergoing. For those of you unfamiliar with Signature Service, it is the idea where a Flight Attendant aboard a long haul flight would only be responsible for 8-12 Business Class passengers. The concept is designed to create more 1:1 interaction between flight crew and passengers and to deliver a highly personalized service.
For the past several months, LH has been testing Signature Service in a variety of markets as they continue to fine tune it ahead of a Summer 2015 introduction across the entire long haul network. Up until now, feedback has been positive and constructive and no changes to the launch are planned.
During this testing phase, LH has intentionally trialed the program in specific ‘cultural’ markets to determine adjustments that may be necessary due to cultural, dietary and ethnic needs. What I mean by this is that LH is not testing this just between the US and Germany and assume that it will work the same between Africa and Germany. Tests have been conducted on flights throughout the world.
To this end, the next phase of the Signature Service testing will take place on certain flights between Munich and Bombay, India during February. I don’t have information on exact dates of these flights and I believe LH likes to keep it random and not predictable during the testing phase. You’ll know Signature Services when you see it! 🙂
by Lufthansa Flyer | Dec 31, 2014 | Business Class, Featured, Lufthansa, On Board Experience |
Each month Lufthansa updates the status of their Business Class retrofit progress across the long haul fleet. As of the latest edition, 61 long haul aircraft (including the first 747-400) now offer the new Business Class seat. This is up from 58 aircraft last month.
Here is the latest breakdown by Aircraft type and then by specific registration (the 3 new retrofits are BOLDED):
Airbus A330: D-AIKP, D-AIKQ, D-AIKR, D-AIKS (These 4 planes were line-fit meaning that they were delivered by Airbus with the seats installed). D-AIKB, D-AIKD, D-AIKE, D-AIKF, D-AIKG, D-AIKH, D-AIKI, D-AIKK, D-AIKM, D-AIKN have all been retrofit by Lufthansa Technik. 74% of the A330 fleet is complete.
Airbus A340-300: D-AIGM, D-AIGS, D-AIGO, D-AIGV, D-AIGT, D-AIGN, D-AIFE, D-AIGZ, D-AIFC, D-AIGX, D-AIGU, D-AIFF, D-AIGL, D-AIFD (All Retrofit). 77% of the A343 fleet is complete.
Airbus A340-600: D-AIHB, D-AIHE, D-AIHF, D-AIHK, D-AIHN, D-AIHQ, D-AIHR, D-AIHS, D-AIHV, D-AIHW (All Retrofit). 42% of the A346 fleet is complete.
Airbus A380: D-AIMK, D-AIML, D-AIMB, D-AIME, D-AIMJ, D-AIMC, D-AIMI. MK and ML were line fit. 58% of the A380 fleet is complete
Boeing 747-8i: All aircraft have the new Business Class (Installed by Boeing as the airplanes were being built). 100% of the 747-8i fleet is equipped with the new seat.
Boeing 747-400: D-ABVW. 6% of the 744 fleet is complete.
If you have upcoming Business Class travel on Lufthansa, you can use this tool to determine if your flight will have an aircraft equipped with the new Business Class.
by Lufthansa Flyer | Dec 18, 2014 | Featured, Frankfurt, Lufthansa, On Board Experience |
We all know that traveling for the Holidays can bring with it a certain level of stress. Weather, unruly children (aka unions) and large crowds all focused on getting to their destinations can quickly take the spirit out of the Holidays.
To help get Holiday travel off to a positive start, Lufthansa’s team in Frankfurt has come up with a novel way to greet passengers that will be traveling during the next 2 weeks.
Specifically, LH has ‘rebuilt’ one of the departure gates in the ‘A-Plus’ terminal and turned it into quite a Christmas scene. Passengers departing from Gate Z62 /64 will be welcomed with Christmas Carols instead of boarding announcements. Christmas Trees and Red Carpets will cover the area around the gates and bring with them an obvious Holiday feel.
Lufthansa’s Holiday Spirit is quite obvious…….
For those of you not familiar with the A-Plus terminal in Frankfurt, the Z gates are non-Schengen gates for most Lufthansa’s international long-haul departures. Z62/64 is located near the end of the A-Plus terminal but should be worth the walk to see it dressed up for the Holidays!
The ‘Christmas Gate’ will be in place between now and December 29.
